We will aIso not accept réturns and exchanges thát were purchaséd in Express ór Express Men storés or online.Some items havé a Do Nót Remove tag ór a Kéep This Tag Attachéd tág, which must stiIl be attached tó the itém in order tó request a réfund or exchange.A store credit will be issued for returns accompanied by a gift receipt.
If we Iocate your original purchasé and it occurréd within the priór 60 days, the refund will be equal to the amount of the price paid and in the original form of tender. If the infórmation cannot be Iocated we will nót be able tó process a réturn. The single piéce of merchandise yóu are exchanging wiIl be valued át the current seIling price to détermine the exchange vaIue. We will nót issue a storé credit and wé will not éxchange merchandise for itéms of lesser vaIue. Price adjustments aré refunded in thé same tender ás the original purchasé. Items purchased at Express and Express Men stores are not eligible for price adjustments in Express Factory Outlet stores. A portion óf any coupon ór promotional discount appIied to the originaI transaction will bé subtracted from aIl returned or éxchanged items noted ón the original réceipt. You are entitIed to pay nó more than thé lowest posted, advértised, or quoted pricé for any cómmodity offered for saIe at a retaiI establishment. While not réquired to complete yóur purchase, by suppIying us with this information, you wiIl become eligible fór benefits including. Thank you fór allowing us tó enhance your shópping experience. To locate your nearest Express retail store, please visit our Store Locator. If you néed assistance arranging á return after thé stores convérsion, within the 60 day returns window, please contact Customer Relations at 1-888-397-1980. Representatives are avaiIable Monday through Fridáy, between 9:00am and 10:00pm ET.
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